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Frequently Asked
Questions
Question # 1 - If I live outside of
the United States can I still use this system?
Answer # 1 - Yes, you can be a member of the SendOutCards.com system if you live in Canada, Mexico, New Zealand, United Kingdom or Australia. You will need to call SendOutCards.com at 801.463.3800 to join. Let them know that Blair Hornbuckle (member #7037) asked you to call the support line to join.
If you send a card within the United States you will pay US local postage rates. If you send a card to your country, you will pay international rates (which is still very inexpensive). Soon, you will be able to send a card from the US to your homeland at local postage rates. (Note: Canada bound mail is now sent from Canada!)
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Question # 2 - Is there any way to get a discount on this system?
Answer # 2 -
You do get the best discount available on sending cards when you open a distributor or wholesale account. Retail customers pay retail prices.
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Question # 3 - What is the main
difference between a retail, wholesale, and distributor account?
Answer # 3 - The main difference between the retail account and the wholesale account is volume. If you're going to send a lot of cards out, then you should invest in the wholesale account. This way you'll pay less for each card that is sent. If you're simply going to send 10 - 15 cards out a month, you should sign up for a retail account.
If you want to resell the SendOutCards.com system, then you'll want
to become a distributor.
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Question # 4 - Do you own SendOutCards.com or are you a partner in the company?
Answer # 4 - I (Blair Hornbuckle) am simply a distributor for the company. It's similar to being an Internet affiliate. However, I continue to add significant value to the SendOutCards.com system by developing high performing business cards that you can use in your business. You can become an affiliate as I have by investing in a Distributor account.
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Question # 5 - How do I learn how to use
the SendOutCards.com system?
Answer # 5 - Visit the
System Training section of this website
and watch the online system training videos.
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Question # 6 - What can I do and what
can I NOT do with your custom referral cards?
Answer # 6 - If you have a Retail account or a Wholesale account, the proprietary custom referral cards you will receive can only be used within the SendOutCards.com (SOC) system. This means that you can NOT use the designs or written copy to print your own cards or postcards outside of the SOC system. In addition, you can NOT transfer these referral cards to other SOC users within the system for any reasons.
If you are a Distributor that signed up through Blair Hornbuckle, you
DO have permission to use the proprietary referral cards as a bonus to resell the SendOutCards.com system (like Blair does) and you DO have permission to alter the cards to sell to other
markets.
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Question # 7 - Once you take my money,
what's the next step?
Answer # 7 - When you fill out the order form your information will come directly to me. Within 24 hours you will be setup in the system. Your custom referral cards will be transferred to your account and your initial points and postage will be placed into your account. I will then email you with your username and password and you will have access to the system.
IMPORTANT: You will then need to
perform your 5-step "System Coaching" activities to fully activate the system. Simply follow the videos in the System Training section
of this website.
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Question # 8 - How do I use the SendOutCards.com system to get referrals?
Answer # 8 - Develop your own follow up referral campaign. Develop a good mix of "thank you" cards, "just thinking of you" cards, and "referral cards." Depending on the lifetime value of your customer, you determine how many cards you want to go out per customer (I usually do a 12 month referral follow up program.) Every time you make a sale, enter your customer's contact information into the system and assign that person to your referral campaign.
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Question # 9 - How do I create my own
custom cards?
Answer # 9 - SendOutCards.com has several graphic designers on staff. Once you know what you want on your card you can send it to their design staff and for $50 they'll create it for you. Or you can go to Elance.com and have a designer there create a card for you; then you can simply send your graphics files into SendOutCards.com to be set up in your system. It costs only $10 to set up a custom card if you create your own files.
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Question # 10 - How do I get my
handwriting into the cards?
Question # 10 - Print the Handwriting
Font Form PDF off of the www.SendOutCards.com website (bottom left).
Follow the instructions and mail it in. Print the form on a color
printer, complete it with a black ball point and don't fold the
form. Simply follow the instructions.
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